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Verified by shoppers
Product always receives high satisfaction ratings from our customers
Product Details
  • Item Type: Security Camera
  • Material: Plastic
  • Resolution: 1920 x 1080 P
  • Distance: 15-20 m
  • Sensor Type: CMOS
  • Features: Camera, Security Camera, Wifi Camera, Outdoor Camera, Waterproof Camera
Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of The Chroma Shop (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://thechromashop.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (97 reviews)
5 stars
(97)
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A***n
27 Feb 2021

I do not take it for the first time. I hope the quality does not shake as always. Delivery from Russia to Russia. Russia is visible on another planet. Expressed displeasure to the supplier immediately the courier brought the parcel.

V***n
27 Feb 2021

Good time! Delivered in Russia in a week, took in the mail! Packed well, the camera is fixed, during the day it shoots, at night it's not very, the picture is black and white. Installed the app on Android, now I'm viewing the camera anywhere!

Ян Цыганков
27 Feb 2021

Только получил, камеру не проверял на работоспособность.

K***n
27 Feb 2021

All as in the description

I***v
26 Feb 2021

The quality of the seed for this money will go, but not 2 Mr exactly. So all the rules work, Kame is entirely of plastic.

Krzysztof Nowak
26 Feb 2021

made all from plastic, looks cheap. works good, installation without any issues. good picture quality for the price.

V***k
26 Feb 2021

Came quickly without defects. I'll check it out.

Y***n
26 Feb 2021

It came quickly, everything is whole. Work did not check

Алёна Царёвa
25 Feb 2021

Заказываю не первый раз. В это раз не пришло уведомление с почты. и не было трекера почты России. и супруга забыла сказать, что было сообщения от почтальона. так что камеры почти 10 дней пролежали на почте. следующий раз буду сразу простить почтовый трекер.

E***V
25 Feb 2021

Everything came quickly and well! Cameras Work not even bad, good picture quality but, until I could output the image to the smartphone-the web interface requires ActiveX, and other applications do not work.

E***v
25 Feb 2021

Mega fast. I'll check it out.

V***v
25 Feb 2021

Все отлично, как всегда. Буду заказывать еще

J***s
25 Feb 2021

Camera received but not tested yet

J***y
24 Feb 2021

High quality ip camera in this price range. I buy more often from a SMART dealer. The first cameras in 2017 and to this day without defects. Communication with the store is always very decent. I tried the camera, and it will soon be installed.

Валентина Щуровa
24 Feb 2021

Камера пришла очень быстро и соответствует заявленным характеристикам. Рекомендую

S***v
24 Feb 2021

Everything is fine, thank you. I take not the first time. I'm happy with everyone. Recommend.

Павел Калинин
24 Feb 2021

Excellent!

Леся Фоминa
24 Feb 2021

камеры пришли быстро. как обычно пришлось подклеить радиаторы. качество изображения среднее. Не работает датчик движения с видеорегистратором h.264

Z***h
23 Feb 2021

Fast Delivery

D***m
23 Feb 2021

All is well. 4 Times took the cameras in this store. The cameras are very good, some give a color picture at night in the light of lanterns.

Максим Базовкин
23 Feb 2021

Thank you! Very good!!!

I***v
23 Feb 2021

Already 4th camera, everyone works. The first is almost a year. 2 on the street.

P***s
23 Feb 2021

best quality products

R***n
22 Feb 2021

It came quickly and in chastity

Y***x
21 Feb 2021

I order not the first time! Quality is good! Fast shipping!

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Waterproof Outdoor Camera

97 Reviews
45 days
Selling fast: get yours before it’s gone!
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Worldwide Shipping

Enjoy flexible international shipping services that currently operate in over 200 countries across the world

Free Returns

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Staff Pick
Taraji Olila, Founder & CEO
This is a fantastic product that I and the team at the chroma shop would recommend to anyone! It’s already earned a permanent spot in our must-have list.
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